THE IMPACT OF MANPOWER TRAINING AND DEVELOPMENT ON PUBLIC SERVICE PRODUCTIVITY IN EDO STATE TRAFFIC CONTROL AND MANAGEMENT AGENCY
Abstract
This paper examined The Impact of Manpower Training and Development on Public Service Productivity in Edo State Traffic Control and Management Agency. Four objectives and research questions were raised to guide the study. The human capital theory was employed as the theoretical framework for the study, relying on primary and secondary data supported by textual analysis. The paper discussed the crux areas of manpower training and development in achieving optimum productivity, the presences of negatives that affect productivity, approaches of manpower training and development, and the indices on how to measure public service productivity in EDSTMA were discussed. Three approaches to manpower training and development were identified and also discussed, on-the –job training, off-the-job training and simulation method. The paper therefore concluded that manpower training and development are indispensable in every organization and recommended that training and development needs should be made available for all employees.
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