COMMUNICATION CHALLENGES AND STRATEGIES IN REMOTE WORK SETTINGS

Abstract

This paper examines the technological tools and platforms that remote workers use for communication and collaboration, the communication challenges that remote workers face and strategies to overcome them and alsothe additional technological tools to enhance remote collaboration and effective communication in remote settings. The descriptive survey was conducted and the questionnaires were distributed via online administration. This paper explored Technological Acceptance Model and Technological Determinism theory as the theoretical ferments and foundations that underpinned this study. The study showed that respondents were satisfied with the effectiveness of the current tools/platforms for remote collaboration. The study also revealed that communication challenges that remote workers face rages from, Lack of Non-Verbal Cues, Communication Overload, Misunderstanding/miscommunication, Lack of Visual Context, Technical Issues and Accountability and Monitoring. The study found out that there is need for additional technological tools to enhance remote collaboration Thus, the paper concluded that effective remote communication requires ongoing effort and adaptation and to regularly evaluate what is working and what can be improved, and be open to trying new strategies to enhance collaboration and understanding. The study recommended that organizations should choose the right communication tools that suit their team's needs and establish clear communication guidelines for when and how to use each communication tool.