TOWRADS A DIAGNOSTIC APPROACH TO ACHIEVING HIGH PEERFORMANCE MOTIVATIONAL TECHNIGUE FOR TRANSPORT SECTOR IN OWERRI, NIGERIA

Abstract

This study looked into how High performance motivational technique can be achieved using a diagnostic approach that incorporated the concerned individual employee in the determination of motivational items that fits him and which  is aligned with his personality characteristics. The study also looked into the possibility of developing an evaluative and predictive model for analysing the motivation potential of a chosen or intended motivational items by organizations in the road transport sector. The study used survey design method that involved the collection of data from 300 samples drawn from the population of 900 supervisory and junior employee of ABC Transport Plc. This was done through a structured questionnaire containing items of motivation. It was discovered through the study that there are several motivational items open for use by Road Transport Companies in Imo State of Nigeria that can galvanize  employees into higher performance. It was also discovered through the use of diagnostic approach, that most preferred motivational items by employees of road transport sector in Imo State of Nigeria are promotion, good salaries and incentives, gifts outside salary, better insurance benefit system, work–life–balance, and assurance of job security. The study further showed that a Model to evaluate and or predict the potentialities/effectiveness of a chosen or intended motivational items is feasible. A Motivation Potentials Model was propounded and recommended for use by organizations in the sector to ensure efficacy of motivational techniques, and to further forestall unnecessary waste of time and resources by deploying ineffective items. The key elements of the model were motivation potential (MP), Staff preference (SP) and Employee personality characteristics ((PC)  . The model is shown as {MP = [(∑SP/N) (∑PC/N)]} showing that the motivation potential of a given item or group of items is a multiplication of the staff preference level and its alignment with employee most valued personality characteristics.