WORK AND FAMILY ROLE CONFLICT AND WORK ENGAGEMENT AMONG NURSES: MODERATING ROLE OF RESILIENCE
Abstract
Engaged workforce who exhibit vigor, dedication, and absorption at workplace is quite critical to the success of delivery of high-quality care services in health institutions. From the view point of Job Demands-Resources (JD-R) framework, the present study investigated the relationship associated with the conflict of work and family roles and work engagement; and the moderating role of resilience in the relationships among 250 nurses randomly chosen from some public hospitals in Enugu, Enugu State, Nigeria who completed questionnaire measures of work and family role conflict, resilience, and work engagement. Results of Hayes PROCESS macro for SPSS testing the relationship and the moderation effects indicated that work and family role conflict achieved a significant negative prediction of work engagement while resilience had a significant positive prediction of work engagement. Most importantly, the results showed that resilience moderated the relationship between work and family role conflict and work engagement such that the negative association between work and family role conflict and work engagement weakened when nurses possessed high level of resilience. Implications of the findings for practice concerning hospital managements targeting individuals with high level of resilience at the initial stage of recruitment and choosing process was highlighted as well as adopting proactive measures to train and develop the trait in the nurses for effective work performance and success of healthcare institutions.
Keywords
Full Text:
PDFReferences
Abiola, T. & Udofia, O. (2011). Psychometric assessment of the Wagnild and Young’s resilience scale in Kano, Nigeria. BMC Research Notes, 4, 500-509.
Aktouf, O. (1993). Management and theories of organizations in the 1990s: Toward a critical radical humanism. Academy of Management Review, 17, 407-431.
Amazue, L. O. (2013). Impact of work and family involvement on work-family conflict of non professional Igbo Nigerian employees. African Journal of Business Management, 7(16), 1515- 1521.
Amazue, L. O. & Ugwu, F. O. (2014). Ethnicity and self-esteem as predictors of work-family conflict among Nigerian workers. European Journal of Business and Management, 6, 26 - 38.
Amir, M. T. (2014). The role of resilience in individual innovation. Unpublished Ph.D Thesis, Edith Cowan University, Perth, Western Australia.
Baek, H. S., Lee, K. U., Joo, E. J., Lee, M. Y. & Choi, K. S. (2010).Reliability and validity of the Korean version of the Connor-Davidson Resilience Scale. Psychiatry Investigation, 7, 109-115.
Bakker, A. B., Demerouti, E. & Sanz-Vergel, A. I. (2014). Burnout and work engagement: The JD-R approach. The Annual Review of Organizational Psychology and Organizational Behaviour, 1, 389-411.
Carlson, D. S., Kacmar, K. M. & Williams, L. J. (2000).Construction and initial validation of a multidimensional measure of work-family conflict. Journal of Vocational Behavior, 56(2), 249-276.
Catalano, D., Chan, F., Wilson, L., Chiu, C. & Muller, V. L. (2011). The buffering effect of resilience on depression among individuals with spinal cord injury: A structural equation model. Rehabilitation Psychology, 56, 200-211.
Coetzer, C. F. & Rothmann, S. (2007). Job demands, job resources and work engagement of employees in a manufacturing organization. Southern African Business Review, 11(1), 17-32.
Daderman, A. M. & Basinska, B. A. (2016). The work-family interface, job demands, and work engagement and turnover intentions of Polish nurses. Research Gate, 4, 1- 48.
Eagle, B. W., Icenogle, M. L., Maes, J. D. & Miles, E. W. (1998). The importance of employee demographic profiles for understanding experiences of work-family inter-role conflicts. The Journal of Social Psychology, 138(6), 690-709.
Erkmen, T. & Esen, E. (2014).Work-family, family-work conflict and turnover intentions among the representatives of insurance agencies. Journal of Business, Economics and Finance, 3(3), 302-312.
Gabr, H. & El-Shaer, A. M. (2013).Head nurses' job demands and resources and its relationship with their work engagement at Mansoura University Hospitals. Public Policy and Administration Research, 3, 4-14.
Hakanen, J. J., Bakker, A. B. & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of School Psychology, 43, 495-513.
Higgins, D. C., Duxbury, D. L. & Lyons, S. (2007). Reducing work-life conflict: What works? What doesn’t? Executive summary. New York, NY: Anchor-Doubleday.
Hodges, H. F., Keeley, A. C. & Grier, E. C. (2005). Professional resilience, practice longevity, and Parse’s theory for baccalaureate education. Journal of Nursing Education, 44, 548-554.
Hyun, S., Lee, S. & Moon, G. (2016). A study on the effect of the work-family conflict on work engagement: A mediated moderation model of emotional exhaustion and positive psychology capital. World Academy of Science, Engineering and Technology International Journal of Humanities and Social Sciences, 3(2), 85-97.
Judge, T. A., Locke, E. A. & Durham, C. C. (1997). The dispositional causes of job satisfaction: A core evaluations approach. Research in Organizational Behavior, 19, 151-188.
Lewis-Enright, K., Crafford, A. & Crous, F. (2009).Towards a workplace conducive to the career advancement of women. South African Journal of Industrial Psychology, 35(1), 1-9.
Lu, C., Wang, H., Lu, J., Du, D. & Bakker, A. B. (2014). Does work engagement increase person-job fit? The role of job crafting and job insecurity. Journal of Vocational Behaviour, 84, 142-152.
Luthans, F., Vogelgesang, G. R. & Lester, P. B. (2006). Developing the psychological capital of resiliency. Human Resource Development Review, 5(1), 25-44.
Luthans, F. & Youssef, C. M. (2004). Human, social, and now positive psychological management: Investing in people for competitive advantage. Organizational Dynamics, 33, 143-160.
MacDonald, I. (2004). Women in management: A historical perspective. Employee Relations, 26(3), 307-319.
Mäkikangas, A., Feldt, T., Kinnunen, U. & Mauno, S. (2013). Does personality matter? Research on individual differences in occupational well-being. In A. B Bakker (Eds), Advances in Positive Organizational Psychology. Bingley, UK: Emerald
Masten, A. S., Best, K. & Garmezy, N. (1990). Resilience and development: Contributions from the study of children who overcome adversity. Development and Psychopathology 2, 425-444.
Nahrgang, J. D., Morgeson, F. P. & Hofmann, D. A. (2011). Safety at work: A meta-analytic investigation of the link between job demands, job resources, burnout, engagement, and safety outcomes. Journal of Applied Psychology, 91(1), 71-94.
Netemeyer, R. G., Boles, J. S. & McMurrian, R. (1996). Development and validation of work family conflict scales. Journal of Applied Psychology, 81, 400-401.
Patel, C. J., Beekhan, B. A., Paruk, Z. & Ramgoon, S. (2008). Work-family conflict job, satisfaction and spousal support: An exploratory study of nurses’ experience. Curationis, 31(1), 38-44.
Pirhayatis, S., Nessi, A. & Naami, A. (2012). The relationship between work-family conflict with job engagement, and intention to stay on job in employees of one petrochemical company in Mahshahr. Journal of Social Psychology, 7(23), 95-114.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
Sayar, S., Jahanpour, I. F., Maroufi, N. & Avazzadeh, F. (2016). Relationship between work-family conflict and employee engagement in female nurses working in intensive care units. Acta Health Medica, 1(2), 54-59.
Schaufeli, W. B. & Bakker, A. B. (2003). UWES-Utrecht work engagement scale: Test manual. Department of Psychology, Utrecht University, Utrecht. Retrieved 10th December 20201 from: http/www.schaufeli.com.
Schaufeli, W. B. & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 23(3), 293-315.
Schaufeli, W. B., Bakker, A. & Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66, 701-716.
Seligman, M. E. P. & Csikszentmihalyi, M. (2000). Positive psychology. American Psychologist, 55,5-14.
Senecal, C., Vallerand, R. J. & Guay, F. (2001). Antecedents and outcomes of work-family conflict: Towards a motivational model. Personality and Social Psychology, 27, 176-186.
Smith, B. W., Dalen, J., Wiggins, K., Tooley, E., Christopher, P. & Bernard, J. (2008). The Brief Resilience Scale: Assessing the Ability to Bounce Back. International Journal of Behavioral Medicine, 15, 194-200.
Smith, B. W., Epstein, E. M., Ortiz, J. A., Christopher, P. J. & Tooley, E. M. (2013). The foundation of resilience: What are the critical resources for bouncing back from stress? In S. P. Embury and D. H. Saklofske (Eds.), Resilience in Children, Adolescent, and Adults. Translating Research into Practice. New York: Springer.
Theunissen, B., Van Vuuren, L. J. & Visser, D. (2003). Communication of job-related information and work-family conflict in dual-career couples. South African Journal of Industrial Psychology, 29(1), 18-25.
Thomas, D. A. (2011). Reaching resilience: Protective factors and adult children of divorce. Retrieved 7th January, 2021 from: http://counselingoutfitters.com/vistas/vistas11/Article_22.pdf
Wagnild, G. M. (2009). The resilience scale user's guide for the US English version of the resilience scale and the 14-item resilience scale (RS-14). Worden, MT: The Resilience Center.
Youssef, C. M. & Luthans, F. (2005). Resiliency development of organizations, leaders and employees: Multi-level theory building for sustained performance. In W. Gardner, B. Avolio and F. Walumbwa (Eds.), Authentic Leadership Theory and Practice: Origins, Effects and Development. Oxford: Elsevier.
Refbacks
- There are currently no refbacks.
Copyright (c) 2022 Callistus Chinwuba Ugwu
ISSN (PRINT): 2682 - 6135
ISSN (ONLINE): 2682 - 6127
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.