JOB SATISFACTION AND EMPLOYEE PERFORMANCEAT BENUE STATE MINISTRY OF INFORMATION, MAKURDI, NIGERIA
Abstract
The efforts made by workers in production activities determine the overall performance of the organization. Therefore, management in organizations strives to enhance performance of their workers through different reward systems to increase job satisfaction and consequently employee performance. The study thus examined how intrinsic (recognition, attraction of a job) and extrinsic (salary, bonuses) rewards affected employee performance at the BNSMIM. Information for the study were collected through text books, official records, journal publications; and through field survey using questionnaire and observation as instruments. Analyses of the data through tables, simple percentages and Chi-square revealed that the motivation factors impacted positively on the performance of employees of the ministry. Yet, ego needs alone cannot effectively achieve job satisfaction for staff performance in the ministry. The paper therefore recommends, among others that the ministry should give more attention to financial rewards and bonuses to enable staff of the organization to meet their primary needs for maximum job satisfaction and consequently employee performance.
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