A GLIMPSE INTO PERFORMANCE EVALUATION AS A TOOL FOR AN INCREASE IN ORGANISATIONAL PRODUCTIVITY

Abstract

Dramatic changes in the knowledge management areas have converted the nature of performance evaluation system to an inevitable issue, so that the lack of appraisal system in organization considers as one of the symptoms of the organizational diseases. Today, the performance evaluation is known as a strategic approach for integration of human resources activities together with policies of business and the organizations use advanced and complex methods for assessing the performance of their employees (Behri & Patron, 2008). However, researches shows that many organizations are not satisfied with their employees’ performance evaluation plans.  They suggest that performance evaluation systems have not been successful in creating motivation and improvement of employee’s performance (Fletcher, 2001). Given the importance of performance evaluation, it is essential that organizations take action for more effectiveness of it.  Periodical evaluation in a system and its components can increase its effectiveness. Such assessment are essential because, on the one hand, they specify the extent to which the related purposes of the appraisal and development have been realized and on the other hand, based on these assessments we can rectify the current performance assessment practices (Dolan & Schuler, 1997). Regarding the significance of the issue, this study is trying to examine the employee’s performance evaluation process in the view points of transportation bureau employees and determine the effect of employees’ performance appraisal procedures on the intrinsic motivation in this organization.